Under Keyboards, you should see several "HID Keyboard Device".Under Firmware, update all drivers using "Search Automatically for updated driver software".Expand the following groups: Firmware & Keyboards.Next, Open Device Manager: "Scan for Hardware Changes".After all items have been uninstalled (The Surface Type Cover Properties Hardware tab will NOT update as you do this), You can close the open windows.Uninstall each device, deleting drivers when the option is available. From this tab, open the properties of each associated device.Open the Properties of "Surface Type Cover" and select the Hardware tab.Go to Control Panel\Hardware and Sound\Devices and Printers.If you need any further detail on Surface Pro keyboard stopped working, you may refer this resource which I found while searching when I had same problemįirst, be sure to have a valid Internet connection as this method will download drivers from Microsoft. Reset the Surface and Fix Surface Keyboard Not Working Problem In the command line type SFC/scannow and tap enter.Select “Run as administrator” even if you are logged as Admin.Search “command prompt” in the search box on the taskbar.Update or reinstall surface type cover driverīefore starting these steps, ensure that your surface is plugged into power because this may take a while. Now press the power button & release, it will turn your surface on again.Wait for 10 seconds after releasing the button.After this press power & volume up button at the same time and keep it pressed for 15 seconds, even after if you see surface logo keep it pressed for 15 seconds.Press & hold the power button for approx.If it does not work then perform two button shutdown steps as below to ensure your surface turns off completely. Now press the power button & release it will turn your surface on again & you will be able to see surface logo.
20 seconds.įor Surface pro, Surface pro 2, Surface pro 3, Surface pro 4 perform these steps to force shutdown & restart the device You keep power button pressed until surface restart & you see the windows logo. If it does not work, to shut down & restart your surface completely Now press the power button & release, it will turn your surface on again. You need to press & hold the power button for 10 seconds it will turn the Surface off. Under the keyboard setting make sure that sticky key & filter key both are off.įor Surface go, Surface pro 6, Surface pro (5th Gen) Search “ease of access” in the search box on the taskbar A simple cleaning of connector can resolve this problem. Sometimes dirt and dust over surface keyboard connector can lead to surface keyboard not working problem. hopefully this information will help you.ĭetach, clean and reattach your surface type cover I haven been using surface pro from last 2 years & I have come across this issue several times.
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